71402 – Connectivity Lost

Alarm Type
PCRF
Description
Diameter connection socket is closed.
Default Severity
Minor
Instance
N/A
HA Score
Normal
Clearing Action
This alarm clears automatically after 7200 seconds or the connection to a Diameter peer is restored.
OID
ConnectivityLost

Recovery:

  1. Check the configuration and availability of the network element.
  2. Check the network element for a reboot or other service interruption.
  3. If the network element has not failed, ensure the network path from the device to the network element is operational.
  4. If the problem persists, contact My Oracle Support (MOS).