71685 – MSR DB Not Reachable

Alarm Type
PCRF
Description
Unable to connect to Multimedia Subscriber Repository (MSR) after several attempts.
Default Severity
Minor
Instance
N/A
HA Score
Normal
Clearing Action
Connection to MSR is restored.
OID
MSRDBNotReachable

Recovery:

  1. Verify that there is no problem with the MSR server or the network path used to reach the server.
  2. If the problem persists, contact My Oracle Support (MOS).