74021 – Files Synchronization Failure
- Alarm Type
- PCRF
- Description
- Files synchronization failure. Files Synchronization #{num} task failed to synchronize local to remote server ({external system Host Name/IP}) after retry {num} times, where:
- {num} is task #
- {num}is retry times (1 to 5)
- {external system Host Name/IP} is the user-defined remote server's IP address to which files are synchronized
- Default Severity
- Minor
- Instance
- Stats files synchronization
- HA Score
- Normal
- Clearing Action
- Auto clear 300 seconds
- OID
- FilesSynchronizationFailure
Recovery:
- Check the network status of the remote server which you configured in the Stats Files Synchronization task.
- Ensure remote server supports SSH protocol and you configured the user name and password correctly.