78001 - Rsync Failed
- Alarm Type
- PCRF
- Description
- Transfer of Policy jar files failed. PCRF was unable to transfer the latest policy library from the active to the standby server. The alarm can be raised by the active server when a policy change is made or a Reapply Configuration is performed. It can be raised by the standby server during startup if it was unable to get the policy jar file from the active server during startup.
- Default Severity
- Major
- Instance
- N/A
- HA Score
- Normal
- Clearing Action
- Since the alarm can be raised by both the active and standby servers, the alarm will not clear once the problem is fixed. It will be cleared when the issue is fixed internally on the affected blades.
- OID
- RsyncFailed
Recovery:
- This alarm can be ignored during a mixed version upgrade (for example, 7.5/7.6 to 9.1) and when rebooting both servers on the MPE device.
- If the alarm is seen on the MRA device, it indicates the logback config files are not transferring, which is harmless to the operation.
- The most likely cause is that the ssh keys have not been exchanged; ensure they are exchanged correctly.
- Perform a Reapply Configuration.
- If performing a Reapply Configuration does not fix the problem, another alarm will be raised by the active server for that particular operation. If the problem persists, contact My Oracle Support (MOS).