32314 - Server temperature error

Alarm Group:
PLAT
Description:
The internal temperature within the server is unacceptably high.
Severity:
Major
Instance:
May include AlarmLocation, AlarmId, AlarmState, AlarmSeverity, and bindVarNamesValueStr
HA Score:
Normal
Auto Clear Seconds:
0 (zero)
OID:
tpdServerTemperatureError
Alarm ID:
TKSPLATMA15

Recovery:

  1. Ensure that nothing is blocking the fan intake. Remove any blockage.
  2. Verify that the temperature in the room is normal. If it is too hot, lower the temperature in the room to an acceptable level.

    Note: Be prepared to wait the appropriate period of time before continuing with the next step. Conditions need to be below alarm thresholds consistently for the alarm to clear. It may take about ten minutes after the room returns to an acceptable temperature before the alarm cleared.

  3. Run syscheck.
    1. If the alarm has been cleared, the problem is resolved.
    2. If the alarm has not been cleared, continue troubleshooting.
  4. Replace the filter.

    Note: Be prepared to wait the appropriate period of time before continuing with the next step. Conditions need to be below alarm thresholds consistently for the alarm to clear. The alarm may take up to five minutes to clear after conditions improve. It may take about ten minutes after the filter is replaced before syscheck shows the alarm cleared.

  5. Re-run syscheck.
    1. If the alarm has been cleared, the problem is resolved.
    2. If the alarm has not been cleared, continue troubleshooting.
  6. If the problem has not been resolved, it is recommended to contact My Oracle Support (MOS).
Parent topic: Platform (31000-32800)