This alarm indicates that the server is not synchronized to an NTP source and has not been synchronized for an extended number of hours and has reached the major threshold.
Severity:
Major
Instance:
May include AlarmLocation, AlarmId, AlarmState, AlarmSeverity, and bindVarNamesValueStr
HA Score:
Normal
Auto Clear Seconds:
0 (zero)
OID:
tpdNTPDaemonNotSynchronizedError
Alarm ID:
TKSPLATMA41
Recovery:
Verify NTP settings and that NTP sources can be reached.
Ensure ntpd service is running.
Verify the content of the /etc/ntp.conf file is correct for the server.
Verify the ntp peer configuration; execute ntpq -p and analyze the output. Verify peer data, (such as tally code (first column before "remote"), remote, refid, stratum (st), and jitter), are valid for server.
Execute ntpstat to determine the ntp time synchronization status. If not synchronized or the stratum is not correct for server then ping the ntp peer to determine if peer can be reached.
If ntp peer is reachable, restart the ntpd service.
If problem persists then a reset the NTP date may resolve the issue.
Note: Prior to the reset of the ntp date the applications may need to be stopped, and subsequent to the ntp reset, the application restarted.