32347 - The hwmgmtcliStatus daemon needs intervention
- Alarm Group:
- PLAT
- Description:
- This alarms indicates the hwmgmtcliStatus daemon is not running or is not responding.
- Severity:
- Major
- Instance:
- May include AlarmLocation, AlarmId, AlarmState, AlarmSeverity, and bindVarNamesValueStr
- HA Score:
- Normal
- Auto Clear Seconds:
- 0 (zero)
- OID:
- tpdHWMGMTCLIProblem
- Alarm ID:
- TKSPLATMA47
Recovery:
- Run syscheck in verbose mode.
- Verify the firmware is up to date for the server, if not up to date upgrade firmware, and re-run syscheck in verbose mode.
- Determine if the hwmgmtd process is running. If not running verify that it was not administratively stopped.
- Executing "service hwmgmtd status" should produce output indicating that the process is running.
- If not running attempt to start process "service hwmgmtd status".
- Determine if the TKLChwmgmtcli process is running. If not running verify that it was not administratively stopped.
- Executing "status TKLChwmgmtcli" should produce output indicating that the process is running.
- If not running attempt to start process "start TKLChwmgmtcli".
- Verify that there are no hwmgmt error messages in /var/log/messages. If there are this could indicate that the Oracle utility is hung. If hwmgmtd process is hung, proceed with next step.
- It is recommended to contact My Oracle Support (MOS) and provide the system health check output.