1024 – PCMM Reject Unknown Subscriber

Message
PCMM:Rejecting {msg type} - Unrecognized Subscriber {subID}
Description
A PCMM message was received with a Subscriber ID that does not correspond to a provisioned subscriber in the MPE database of known subscribers (CPEs). This checking is only performed if the CMP system has Validate user enabled for the MPE device (by default this is off).
Note: The request will be rejected with a PCMM error code of 13 (Invalid SubscriberID).
Severity
Warning
Notification
Trace Log
Alarm
Yes
Trap
No
Server
MPE
Group
PCMM

Recovery

  1. If you do not want this checking to be performed, disable it in the CMP system.
  2. Check the OSS system you are using to provision subscribers for the MPE device to make sure that this subscriber is provisioned.