1026 – PCMM Reject Unknown Service

Message
PCMM: Rejecting {msg type} - Unrecognized Service Class Name {name}
Description
A PCMM message was received with a Service Class Name that does not correspond to any service class that is known to exist for the CMTS to which this message is being sent. This checking is only performed if the CMP system has Validate the service class enabled for the MPE device (by default this is off).
Note: The request will be rejected with a PCMM error code of 11 (Undefined Service Class).
Severity
Warning
Notification
Trace Log
Alarm
Yes
Trap
No
Server
MPE
Group
PCMM

Recovery

  1. If you do not want this checking to be performed, disable it in the CMP system.
  2. Check the set of Service Class names that are provisioned for the CMTS in the CMP system and make sure that the specified name is included.
  3. Make sure the set of Service Class names in the CMP system is consistent with the set of values on the actual CMTS.
  4. Make sure that the AM is sending the correct value.