1020 – PCM Reject No PEP

Message
PCMM: Rejecting {msg type} - no PEP available for SubId {ip address}
Description
A PCMM message was received with the specified subscriber IP address but there is no configured CMTS (or downstream policy server) to handle this request.
Note: The request will be rejected with a PCMM error code of 13 (Invalid SubscriberID).
Severity
Warning
Notification
Trace Log
Alarm
Yes
Trap
No
Server
MPE
Group
PCMM

Recovery

  1. Check the configuration of the CMTSes associated with this MPE device. Make sure that there is a CMTS configured with a subnet for the specified subscriber AND make sure that this CMTS is associated with this MPE device.
  2. Check the configuration of the AM sending the message to make sure it is sending the request to the correct MPE device.