71103 – PCMM Conn Lost

Alarm Type
PCRF
Description
PCMM connection lost. The connection was lost to the specified CMTS or downstream policy server.
Default Severity
Minor
Instance
N/A
HA Score
Normal
Clearing Action
Alarm clears when the connection to a remote peer is restored. The alarm also clears automatically after 7200 seconds.
OID
PCMMConnLost

Recovery:

  1. Check configuration and availability of the network element.
  2. Check the network element for a reboot or other service interruption.
  3. If the element has not failed, make sure that the network path from the MPE device to the element (port 3918) is operational.
  4. If the problem persists, contact My Oracle Support (MOS).