Viewing the Protocol Errors Report

The protocol errors report provides an aggregate view of connection errors, with one row for each distinct error code or sub-code. The display is refreshed every ten seconds.

To view the protocol errors report:

From the System Wide Reports section of the navigation pane, select Others.
Select Protocol Errors.

From the report page you can do the following:

To sort the report on any column, click the column title.
To pause the display, click Pause. To resume the display, click Refresh.
To display another page of the report, click the page number.

You can customize what information is displayed by controlling which table columns appear, using the Columns list. The following columns are available:

Server
Name of the associated system.
Server Type
MPE or MRA.
Remote Identity
The Diameter ID (if known) or IP address of the remote system.
Error
The protocol error.
# Received
The number of protocol errors received from the remote system.
# Sent
The number of protocol errors sent to the remote system.

You can filter results by controlling which table rows appear, using the Filters list. You can define filtering criteria using the following fields:

Server
Filter in all servers (default) or one specific server.
Server Type
Filter in all server types (default), totals only, MPE devices only, or MRA devices only.
Remote Identity
Filter in all remote devices (default) or one specific device.
Error
Filter in all remote error types (default) or one specific error type.

You can save formatting changes to the report page. Click Save Layout.

You can display the report in a format suitable for printing. Click Printable Format; a Connection Status Report window opens.

You can save the report in comma-separated value (CSV) format, suitable for importing into a spreadsheet application. Click Save as CSV. A file named report.csv is generated, and a standard File Download window opens, so you can save or open the file.

You can save the report as a Portable Document Format (PDF) file, suitable for storage or online display. Click Export PDF. A file named report.pdf is generated, and a standard File Download window opens, so you can save or open the file.