Viewing a Subscriber Activity Log

To view the activity of a subscriber:

  1. From the System Wide Reports section of the navigation pane, select Subscriber Activity Log.

    The Subscriber Activity Log page opens.

  2. If there are no subscribers in the Subscriber Identifier List, add one or more subscribers. See Adding Subscriber Identifiers for information on adding subscribers.
  3. In the Subscriber Identifier List section, click View for a subscriber.

    The log for the subscriber opens.

The workspace displays the trace data in real time for the selected subscriber.

The Trace Time field shows the start time of the real-time data trace. The End Time field shows the day and time when the log is set to stop. The Description field shows the first 50 characters of the description for the Subscriber Identifier. The full description displays in the real-time page view.

You can perform the following actions in this window:
  • Select a specific time in the Time Index list to display messages that appear during a specific time period.
  • Select a message type from the Activity Type list to filter messages in the window by message type. The message types are:
    • All (default)
    • Gx
    • Rx
    • GxLite
    • Gxx
    • Gy
    • Sd
    • Sh
    • Sy
    • LDAP
    • Policy
    • MDF Provisioning
    • SPR Provisioning
    • MGW Provisioning
  • Select to enable or disable the Automatic Scroll. When enabled, the output scrolls in the window. When disabled, the window does not scroll, and new messages are added at the bottom of the window.
  • Click Pause to temporarily keep messages from being added to the window. If selected, the button changes to Resume. Click Resume for new real-time data to be added to the window.
    Note: If the day and time in the End Time setting is in the past, then clicking Resume displays a message directing you to change the End Time setting.
  • Click Export to export the currently displayed trace logs to a text file.
Parent topic: Subscriber Activity Log