14 Discounts

You can activate a discount using the methods described in the following table:

Table 14-1 Discount Methods

Discount Method Description

Manual

A workstation operator manually applies a discount to a check by pressing a discount key. This is a traditional discount method.

Automatic

A workstation applies an automatic discount when the transaction meets certain criteria. As a workstation operator adds menu items to the guest check, the discount engine detects items that trigger a discount, and then applies the award amount to the check.

Coupon

An automatic coupon discount is an automatic discount with one difference: the workstation operator must first apply the discount (coupon) to the guest check, alerting the discount engine that the discount is available for the check.

Coupon discounts do not require trigger menu items on the transaction when entering the coupon. The coupon discounts the check if trigger menu items are added before or after the coupon is entered. The coupon is applied only when the menu items are ordered and it is not excluded by the presence of a better deal.

Combination Pricing

A combination pricing discount is a type of automatic discount or automatic coupon discount that allows a property to charge a single price for multiple items when they appear on a check at the same time. Restaurants use this type of discount in combo meal scenarios such as Burger, Fries, and Soda are $3.25. Configuring a Combination Pricing Discount contains instructions to set up combination pricing discounts.

The discount engine within the POS client automatically performs the following actions:
  • Detects the presence of discountable menu items on a transaction.

  • Applies the discounts to the transaction.