You can tender checks using multiple credit cards based on the workstation configuration. The workstation has one of the following configurations:
Separate buttons for authorizing and finalizing credit card payments
One button to authorize and finalize credit card payments
If the workstation has separate buttons for authorize and finalize:
Press the Credit Card Authorization tender button.
Swipe the credit card or enter the credit card number and expiration date, and then press OK. The merchant and customer vouchers print (if configured).
(Optional) Perform a service total.
(Optional) Pick up the check.
Repeat Steps 1-a through 1-d to authorize all credit cards.
Press the Credit Card Finalize tender button, enter the amount to charge the credit card, and then press OK. The customer receipt prints.
Repeat Step 1-f until the check is paid in full.
If the workstation has one button for authorize and finalize (sale):
Press the tender button configured for credit card sale payments.
Enter the amount to charge the credit card, and then press OK.
Swipe the credit card or enter the credit card number and expiration date, and then press OK. The merchant voucher, customer voucher, and the customer receipt print (if configured).
If your system uses OPI to process credit cards, after the guest signs the merchant voucher to authorize the credit transaction, you need to visually check to ensure that the signature on the merchant voucher matches the signature on the card.
If the signatures match, click Yes at the Does the signature match the signature on the card? prompt.
If the signatures do not match, click No. The payment is voided and a reversal request is sent to OPI. The check detail area appears, and the check remains open awaiting a new payment tender.
If multiple languages are configured, click Translate to change the Yes, No, and Translate buttons to the configured language. The prompt message is not translated in Simphony version 2.10.
Repeat Steps 2-a through 2-d until the check is paid in full.