Enterprise Management Console (EMC)

Support to Define Wireless Signal Strength Threshold

You can now configure the wireless network signal strength threshold at which tablet devices running the Microsoft Windows and Android mobile operating systems automatically go offline. This allows you to handle unpredictable network environments and declare the device offline from the application state until a stronger and more reliable signal is reached.

The Oracle Hospitality Simphony Configuration Guide contains more information on configuring the wireless signal strength threshold for tablet devices.

Enhanced Reporting Implementation Functions

These enhancements are compatible with Reporting and Analytics version 9.0 Patch 8 and later.

Simphony specific reports, like Financial Reports, Nevada Gaming Reports and Group Event Reports now query the data only from the Reporting database. The data and layout of the reports remain the same. If you are using Reporting and Analytics version 8.5.1, Reporting and Analytics functions the same as in Simphony versions prior to the 2.10 release, which still takes the data partially from the Simphony database tables.

Database administrators can now use the EMC to review Reporting and Analytics Daily Aggregation logs. The self-service access to information in EMC eliminates the need to consult the Data Transfer Service (DTS) log on the application server.

The Oracle Hospitality Simphony Configuration Guide contains more information on viewing the move history in the PC Autosequences module, and configuring data retention limits in the Enterprise Parameters module.

Support for Multi-Factor Authentication for EMC Access

To adhere to Payment Card Industry (PCI) version 3.2 standards, Multi-Factor Authentication (MFA) has been added to enhance EMC access security. When MFA is enabled, upon logging into the EMC, you are required to enter a temporary One-Time Password (OTP) that is emailed to you. OTPs are valid for one single entry for the individual attempting to log on to the EMC at that time. One-Time Passwords are only valid for five minutes after they are generated by the system. MFA can be enabled during a Simphony installation or upgrade, or after an installation is complete using the EMC.

To use MFA, the following requirements must be met:

  • You must install and make network accessible, two separate Simple Mail Transfer Protocol (SMTP) email servers (each to be designated as either a Primary or Backup server). This allows users to receive their OTP via email each time they attempt to log on to the EMC. An SMTP Backup server is required to provide EMC access redundancy in the event that the Primary SMTP server fails for any reason.

  • Each employee using the EMC or Simphony Web Portal (SWP) must have a valid email address configured in the employee record.

The Oracle Hospitality Simphony Installation Guide and the Oracle Hospitality Simphony PA-DSS Implementation Guide contain more information about Multi-Factor Authentication.

Password Recovery for the EMC or Simphony Web Portal

Staff members sometimes forget passwords used to access the EMC or Simphony Web Portal (SWP). Now you can reset your password, or in some instances, assist others in resetting their password (if you are privileged to do so). This is accomplished by providing you with a temporary One-Time Password (OTP) via email, which then allows you to log on and reset your password. To further enhance security, the system prompts you to choose three security questions (from a drop-down list). Then you need to enter the answers (known only to you) to each of the security questions.

  • You must install and make network accessible, two separate Simple Mail Transfer Protocol (SMTP) email servers (each to be designated as either a Primary or Backup server). This is required so that One-Time Passwords can be emailed to employees as needed.

  • To use the Forgot Password link, each employee using the EMC or SWP must have a valid email address configured in the employee record.

  • You must choose three security questions and enter your answer to each question.

The Oracle Hospitality Simphony Configuration Guide and the Oracle Hospitality Simphony Security Guide contain more information about the EMC and SWP password recovery process.

New Email Field for Employee Records

A new Email field has been added to employee records in the Employee Maintenance module. The employee role privilege located in the EMC Modules tab named Can Change Others’ Passwords and Email Addresses and Security Questions must be enabled for you to access and edit the Email field. This privilege is important to enable for system administrators who need to edit this field for other employees.

The Oracle Hospitality Simphony Configuration Guide contains more information about configuring the Email field.

Simphony Standard Support for Loose XAML and Resource Dictionary Content

Simphony Standard now supports the LooseXAML and ResourceDictionary content types. Using the Content module, users can upload and edit these entities which are used to create custom Simphony Point of Sale Client user interface styles and controls.