Preface

Oracle Hospitality Simphony is a cloud-based Point-of-Sale (POS) solution that provides business management capabilities using a single tool with vast integration capabilities to property management systems, paperless kitchen display systems, credit card interfaces, and reporting applications.

Purpose

These Release Notes provide a brief overview of additions, enhancements, and corrections implemented in this software release. Their intent is informative, not instructional. Review Simphony's product documentation, including technical and application advisories for previous versions, for detailed information on installation, upgrade, configuration, and general use.

Audience

This document is intended for all users of Oracle Hospitality Simphony version 2.10.

Customer Support

To contact Oracle Customer Support, access My Oracle Support at the following URL:

https://support.oracle.com

When contacting Customer Support, please provide the following:
  • Product version and program/module name

  • Functional and technical description of the problem (include business impact)

  • Detailed step-by-step instructions to re-create

  • Exact error message received

  • Screen shots of each step you take

Documentation

Oracle Hospitality product documentation is available on the Oracle Help Center at http://docs.oracle.com/en/industries/hospitality/.

Revision History

Date Description of Change

February 2018

Initial publication

March 2018

Updated System Requirements, Supported Systems, and Compatibility by adding Supported KDS Client Devices section

March 2018

Updated the Known Issues section by adding a Microsoft Windows 10 and regional settings issue

May 2018

Updated the Supported Enterprise Server Technology section for Microsoft SQL Server 2012

August 2018

Updated the Supported POS Client Devices section, specifically announcing the support of the MC40 running Android 5.1.

February 2019

Updated the following:
  • Supported POS Client Devices section, specifically the listing for supported Android versions for Simphony version 2.10

  • Updated the Known Issues section noting that CAPS running as a Windows Service on a service host must use a 32-bit Oracle client.