Configuring Delivery Charges

Delivery surcharges are charges added to the total of an order to cover the cost of delivery. Delivery charges can be applied as a fixed amount or percentage. eCommerce Integration Cloud Service version 18.1 supports:

• Fixed delivery rates per store (for example, a fixed amount of $10.00)

• Delivery charges applied by tradezone (for example, $10.00 for zones 1 through 3, $15.00 for zones 4 through 6, and $20.00 for zones 7 through 10)

• Delivery charges on a sliding scale based on order value (for example, $10.00 for orders under $20.00, and $5.00 for orders over $20.00)

Newly configured delivery charges that are applied to a store override existing charges for that store.

1. Log in and go to the Tools dashboard.
2. Select Delivery Charges.
3. To add a delivery charge, click the Add new button.
4. Select the provider type:

   • Flat Rate: Select to configure a flat rate across all deliveries and trade zones.

   • Flat Rate by TradeZone: Select to configure a flat rate that varies by tradezone. For example, tradezones located geographically farther away from stores can be charged a high delivery rate.

   • Sliding Scale: Select to configure delivery charges based on the value of the order (for example, $5.00 for orders under $30.00 and $10.00 for orders over $31.00).

5. In the Enter delivery charge amount sections, select the Charge type: Fixed Amount or Percentage.
6. In the Charge amount field, enter the delivery charge. If you selected Fixed Amount, enter the amount. If you selected Percentage, enter the percentage.
7. Select the Store for the delivery charge.
   1. To apply the delivery charge to multiple stores, select the Channel, and then click the Search button.
   2. Select all stores for the delivery charge.
8. Click the Save button.