Creating Products

Products in eCommerce Integration Cloud Service are called menu items in the POS application. All newly created products must be added to a menu. When making changes to products in the Admin Tools, it can take up to 10 minutes for the changes to appear on the website.

1. Log in and go to the Tools dashboard.
2. Select Products.
3. To create a product:
   1. Click the Create Product button.
   2. In the Display Title field, enter the name of the product.
   3. To manage the product availability, select the start date in the Date Effective field, and select the expiration date in the Date Expires field.
   4. If the product is available for sale, select Is Saleable.
   5. If the product is associated with other items, select Is Container.

      A container is a product such as Sides, which has other products (for example, Fries, Coleslaw, and Salad) associated with it. The Sides container can be associated with a combo meal (itself a container), meaning that when a combo meal is selected, the guest is automatically prompted for a Side selection (Fries, Coleslaw, and Salad).

   6. To enable the product price to be overridden, select Allow Price Override.
   7. If the product is available for sales promotions, select Include in Sales Initiative.
   8. In the Display Order field, enter the list order of the product (1 being first and 100 being last). This is the product order when listed under a menu category.
   9. Select the Price Group for the product.
   10. Select the Primary Menu Category for the product.
   11. Select the Price Level for the product.
   12. Click the Save button.
4. To add the product price, click the Prices tab.
   1. Select the brand from the Price Hierarchy Level.

      Selecting the brand level makes the price available in all stores. You can override the brand level price by changing the price at the store level. Configuring Stores contains more information about store price tiers.

   2. Enter the prices for the product.

      Price Groups are listed on the left side, while Price Levels and Price Tiers (shown when a region is configured) appear in columns along the upper area.

   3. Click the Save button.
5. To add a SKU (unique POS object number) for the product, click the SKUs tab.
   1. Enter the SKU and the Description.
   2. If the product is available for sale, select Is Saleable and Is Active.
   3. Click the Add button.
6. To configure the prompts for the product (associating products with one another, such as pepperoni with pizza):
   1. Click the Associated Products tab.
   2. Enter the name of the eCommerce Integration Cloud Service Product Name and a Description.
   3. In the Quantity field, enter the number of selections a guest can have with the product.
   4. Select the Price Level from the drop-down list.

      Creating Price Levels contains more information.

   5. To suggest a particular product within the prompt, select Is Default.

      For example, pepperoni pizza with pepperoni being a default topping.

   6. Click the Add Association button.
7. To configure products for specific days or times (when you do not want a product to appear on the menu):
   1. Click the Display Restrictions tab.
   2. Select the Menu from the drop-down list.
   3. In the Day of Week drop-down list, select the day to restrict the product.
   4. Select the Start Date and the End Date for the restriction.
   5. Select the Start Time and the End Time for the restriction.
8. To add an image of the product, click the Images tab and then upload an image in .png format.
9. To add the POS provider key and key values, click the Other Info tab, and then enter the values.
10. To change the product name, click the General Information tab, and then edit the Display Title.
11. Click the Save button.