The “Retry" section, available on the connector configuration page, enables you to specify whether a failed ticketing request needs to be retried within a configurable expiration time.
Enabling the Retry option gives you the option of specifying whether you want to resend a ticketing request if the request fails the first time, and specifying the time period after which you want to abandon the retry. Enterprise Manager retries every 2 minutes until the request is successful or the retry interval expires.