Setting the Sort Order
As noted previously in These topics, some components of PeopleTools cannot rely on the database to sort data and must do so in memory. The sort order option on the PeopleTools Options page enables you to select which sort order should be used by PeopleTools when sorting data in memory.
Generally, you should set this option soon after you have completed the installation of the database; choose the option that most closely approximates the sort order that you selected when creating the database.
To set the sort order:
Select
Select an option from the Sort Order Option drop-down list box.
Click Save.