Creating Static Error Notification Lists
By default, error notifications are sent to all users who can monitor the service operation queue; these are users assigned to the Query role. However, you can send error notifications to a static list of users that belong to the APP_MSG_ADMINISTRATOR role. To do so you must turn off the Use Query to Route Workflow option for the APP_MSG_ADMINISTRATOR role, and assign specific users to the role.
To view users assigned to the APP_MSGADMINISTRATOR role, run the ROLE_APP_MSG_ADMINISTRATOR query.
To create a static error notification list:
Turn off the User Query to Route Workflow option.
Select
Select and open the APP_MSG_ADMINISTRATOR role.
Click the Workflow tab.
In the Workflow Routing Options box, clear the Use Query to Route Workflow option, and click Save.
Assign specific users to the APP_MSG_ADMINISTRATOR role.