GenericTask Class Fields

The GenericTask class inherits the following fields from the Task class:

  • caseid

  • cost

  • customerid

  • group

  • id

  • onStat

  • priority

  • type

    The task type for generic task that is Task.TYPE_GENERIC.

  • urlAbs

  • urlRel

See Task Class Fields.

The following are the additional GenericTask class fields.

Description

The address containing the A2AChat.

Description

The agent id to whom this task is assigned.

Returns a string.

Description

The application data that is provided to the client with the notification event.

Type: AppData object.

Description

The customer username.

Type: string.

Description

The generic connection object that associated with this Generic task.

Type: line

Description

The unique generic id generated from an Enqueue. It identifies the data in the database associated with the generic task.

Type: string.

Description

The group id for which task is initiated.

Type: string.

Description

The question of this generic task which is raised by customer.

Type: string.

Description

Task statistics of the generic task.

Type: object.

Description

The subject of the generic task.

Type: string.

Description

User data object that is associated with this generic task.

Type: object.