Understanding Workflow

Many of the tasks that you perform throughout the day are part of larger tasks of an entire business process that involve several steps and several people working together. For example, when you enter a vendor invoice into the system, you are also initiating an approval and payment process: someone else reviews and approves the invoice, and a third person submits payment to the vendor. The term workflow refers to the way in which work flows through the steps of the larger business process.

To facilitate this type of multiuser process, PeopleSoft automatically triggers workflow routings—notifications to inform other people of the work awaiting them. So when you enter an invoice, the PeopleSoft application automatically notifies the appropriate individual that the invoice has been submitted and is awaiting review.