SECURITY QUESTION

The security question is configured as two factor authentication mechanism and as per the level of authentication configured, it is executed. User has to answer the security questions maintained by the bank administrator to execute the transaction successfully.

For security question authentication:

  1. In the transaction review screen, verify the details, and click Next.
    OR
    Click Cancel to cancel the operation and navigate back to ‘Dashboard’.
  2. The 2 Factor Authentication (2FA) screen appears.
  3. For the Security Question - 2F Authentication, in the Answers field, enter the answers corresponding to the security question.

Field Name

Description

Questions

The list of security questions set for the 2F authentication.

Answer

The answers corresponding to the security question.
  1. Click Next to go to the next level of authentication (if applicable).
    OR
    Click Cancel to cancel the operation and navigate back to ‘Dashboard’.
  2. Complete the 2 Factor Authentication, and click Confirm. The success message appears along with the transaction reference number.
    Click OK to complete the transaction and navigate back to ‘Dashboard’.
    OR
    Click Cancel to cancel the operation and navigate back to ‘Dashboard’.
  3.