First Time Login

When a new user first time logs in into the application with the authorized user name and password, there are certain steps that he needs to follow like accepting terms and conditions of the bank, change of system generated password, setting up security questions ( only if the bank administrator has set it as a second factor authentication for any of the transactions).

Prerequisites:

• Bank administrator has enabled the First time login steps for Retail users

How to reach here:

Portal Page > Login

To log in to the application:

• Open an internet browser to access the application.
• Type the Oracle Banking Digital Experience URL in the Address bar, and press Enter.
  The Portal page appears.
• Click Login.
  The Login screen to enter the user name and password appears.
  

4. In the Username field, enter the user ID.
5. In the Password field, enter the password.

Note: The characters typed in the Password field appear masked (••••••) for security reasons.

6. Click Login.
   The First Time Login - Terms and Condition screen appears.

First Time Login - Terms and Condition

7. Read the terms and conditions.
8. Click Accept to accept the terms and Conditions.
   The Force Change Password screen appears

Note: Force Change Password screen will only appear for users for whom the password is set by administrator and not for the users who have self-registered themselves.

Force Change Password

• In the Current Password field, enter the password.
  
• In the New Password field, enter the password.
  OR
  Read the Password Conditions to set the new password.
• In the Re-enter Password field, re-enter the password.
• Click Confirm. The success message appears.
  The User is directed to User Security Question Setup screen.

Note: Password Conditions gets highlighted in green if the user’s password is meeting the Password Policy criteria and similarly in Red if the password is not as per the Password Policy maintained.

User Security Question Setup

• Click Setup Now to setup security questions.
  The Set Security Questions screen.
  OR
  Click Skip to skip this step.
  

Set Security Questions

• From the Security Questions list, select the security question to be added in set.
• In the Answers field, enter the answers corresponding to the security question.
• Click Save to save the security questions.
  The user is directed to the Dashboard screen.

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