merchant Maintenance

Using this option, the system administrator can create and maintain merchant details in the application. Administrators can map the CASACurrent Account or Savings Accounts are operative accounts through which account holders perform day to day operations such as deposits and withdrawal of money. account of the merchant, to enable the merchant payments.

Pre-requisites

Transaction access is provided to the System Administrator
Approval rule set up for System Administrator to perform the actions
Checksum type and checksum algorithm is maintained
Enterprise roles are maintained in the application
Merchant’s account is maintained in the host system

Workflow

The following features are available for merchant maintenance:

Create Merchant
View Merchant Details
Edit Merchant details
Delete Merchant

You are here How to reach here:

AdministratorAdministrator is a set of individuals that administer the applicant/Affiliate entity. For example, Accountants, Authorized Signatories for organizations, Power of Attorney for individuals. Dashboard > Onboarding > Merchant Onboarding > Merchant Maintenance

Merchant Maintenance - Search

From this screen, the administrator is able to search existing merchant maintenances based on the search parameters provided. On being displayed the search results based on the search criteria defined, the administrator is able to view the details of any merchant maintenance by selecting a record.

To search merchant:

Navigate to the Merchant Maintenance screen.

Field Description

Field Name	Description
Merchant ID	Enter the unique ID of the merchant whose details you want to view.
Merchant Description	Enter the description of the merchant whose details you want to view.

In the Merchant ID field, enter the unique id of the merchant.
OR
In the Merchant Description field, enter the description of the merchant.
Click Search. The Merchant Maintenance screen with search results appears based on the search parameters.
OR
Click Clear if you want to reset the search parameters.
OR
Click Cancel if you want to cancel the transaction.
OR
Click Create to create another merchant maintenance.

Field Description

Field Name	Description
Merchant ID	The facility to search for a specific merchant maintenance record on the basis of the unique ID/key assigned to the merchant by the bank.
Merchant Description	The facility to search for a specific merchant maintenance based on the description of the merchant.
Search Results The following details are displayed per merchant record which are retrieved based on the search criteria identified in the fields defined above.
Merchant ID	The unique ID/key assigned to the specific merchant by the bank.
Merchant Description	The description of the merchant corresponding to the merchant ID.

To view the details of a specific merchant, click the record. The Merchant Maintenance - View screen appears.

Merchant Maintenance - View

On selecting a specific merchant record by clicking on the link provided on the merchant description, the screen displaying the details of the selected merchant is displayed.

Field Description

Field Name	Description
View
Merchant ID	The unique ID/key assigned to the merchant by the bank.
Merchant Description	The description of the merchant.
QR Code	Click the CR code link to view the QR code assigned to the merchant.
Accounts
Credit Account Details
Account Type	The type of account associated with the merchant, e.g. CASA.
Account Number	The merchant’s credit account number.
Branch	The branch in which the account is maintained.
Service Charge Account Details
Define another Account for Service Charge	This checkbox is checked if the merchant has another account defined for service charge.
Account Type	The service charge account type associated with the merchant e.g. CASA account. This field appears if Define Account number for service charge check box is selected.
Account Number	The merchant’s credit account number. This field appears if Define Account number for service charge check box is selected.
Default customers debit account number as request parameter	This checkbox is checked if the customer’s debit account number is defaulted as request parameter.
Successful Transactions
Static URL	The URL for sending the static response of the transaction for a successful transaction.
Dynamic URL	The URL for sending the dynamic response of the transaction for a successful transaction.
Failed Transactions
Static URL	The URL for sending the static response of the transaction for a failed transaction.
Dynamic URL	The URL for sending the dynamic response of the transaction for a failed transaction.
Checksum Details
Checksum Type	The checksum type.
Checksum Algorithm	The checksum algorithm.
Security Key	Input the security key. Field will be displayed if a value is selected in checksum algorithm.

Click the QR Code link to view the QR Code of the merchant. A pop-up screen with QR code appears.
You can also download the QR Code so as to send it to the merchant through offline mode.
Click Edit to edit merchant details. The user is directed to the Merchant Maintenance - Edit screen appears.
OR
Click Back to navigate to the previous screen.
OR
Click Cancel to cancel the transaction.
OR
Click Delete to delete the merchant maintenance.

QR code

The QR code is displayed if the system administrator clicks on the QR code link on the Merchant Maintenance details screen. The administrator is provided with the facility to download the QR code so as to send it to the merchant through any offline mode.

Click to download the QR Code image of the merchant.

Merchant Maintenance - Create

The system administrator can create a new merchant so that the bank’s customers can make payments to the merchant using channel banking or by scanning the QR code of the Merchant without entering merchant account details. The QR code is generated once the merchant is created by the bank administrator.

To create a merchant:

In the Merchant Maintenance screen, clickCreate. The Merchant Maintenance - Create screen appears.

Field Description

Field Name	Description
Create
Merchant ID	Specify a unique ID by which the merchant will be identified
Merchant Description	Enter a description of the merchant.
Accounts
Credit Account Details
Account Type	Specify the type of account i.e. GLGeneral Ledger is bank’s accounting records. The formal ledger contains all details of financial accounts with records of debits and offset credits. or CASA account, associated with the merchant.
Account ID/ Number	Specify the merchant’s credit account number.
Service Charge Account Details
Define another Account for Service Charge	The option to define another account of the merchant.
Account Type	Select the type of service charge account being added e.g. CASA account. This field appears only if you select the Define another Account for service charge check box.
Account Number	Enter the merchant’s service charge account number to be added. This field appears only if you select the Define another Account for service charge check box.
Default customers debit account number as request parameter	Select this box to enable defaulting the customers debit account number from request parameter.
Successful Transactions
Static URL	Specify the URL for sending the static response of the transaction for a successful transaction.
Dynamic URL	Specify the URL for sending the dynamic response of the transaction for a successful transaction.
Failure Transactions
Static URL	Specify the URL for sending the static response of the transaction for a failed transaction.
Dynamic URL	Specify the URL for sending the dynamic response of the transaction for a failed transaction.
Checksum Details
Checksum Type	Specify the checksum type.
Checksum Algorithm	Specify the checksum algorithm.
Security Key	Input the security key. This field appears if a value is selected in checksum algorithm.

In the Merchant ID field, enter the ID of the merchant.
In the Merchant Description field, enter the description of the merchant.
From the Account Type list under the section Credit Account Details, select the appropriate account type.
In the Account Number field, enter the account number of the merchant corresponding to the account type selected.
In the Successful Transactions section, enter the valid urls in the Static URLand Dynamic URL fields.
In the Failure Transactions section, enter the valid urls in the Static URL and Dynamic URL fields.
Click Save to save the merchant details.
OR
Click Cancel to cancel current transaction.
OR
Click Back to navigate to the previous screen.
The Review screen appears. Verify the details, and click Confirm to confirm the details.
OR
Click Edit to make changes if any.
The administrator is directed to Merchant Maintenance - Create screen with values in editable form.
OR
Click Cancel to cancel the operation and to navigate back to ‘Dashboard’.
The success message appears along with the status of the transaction.
Click Done .

Merchant Maintenance - Edit

The system administrator can edit the details of any merchant maintained in the application. In order to edit the details of any merchant, the user must select the Edit option provided on Merchant Maintenance – View (details) page of the specific merchant.

To edit a merchant details:

Navigate to the Merchant Maintenance screen and in the Merchant ID field, enter the unique id of the merchant whose details you want to edit.
OR
In the Merchant Description field, enter the description of the merchant whose details you want to edit.
Click Search. The search results appear based on the search parameters defined.
OR
Click Clear if you want to reset the search parameters.
OR
Click Cancel if you want to cancel the transaction.
OR
Click Create to create a new merchant maintenance.

Select the merchant record of which details you want to edit, by selecting the link provided on the merchant description. The Merchant Maintenance - View screen appears.
Click the Edit option available on the Merchant Maintenance – View screen to edit merchant details. The administrator is directed to the Merchant Maintenance - Edit screen.

Field Description

Field Name	Description
Edit
Merchant ID	The unique ID assigned to the merchant by the bank This field cannot be edited.
Merchant Description	The description of the merchant. This field is editable
Accounts
Credit Account Details
Account Type	The type of account associated with the merchant, e.g. CASA. This field is editable.
Account Number	The merchant’s credit account number. This field is editable.
Service Charge Account Details
Define another Account for Service Charge	This check box is checked if the merchant has another account defined for service charge. This field is editable.
Account Type	The service charge account type associated with the merchant e.g. CASA account. This field is editable. This field appears if Define Account number for service charge check box is selected.
Account Number	The merchant’s credit account number. This field is editable. This field appears if Define Account number for service charge check box is selected.
Default customers debit account number as request parameter	This checkbox is checked if the customer’s debit account number is defaulted as request parameter. This field is editable.
Successful Transactions
Static URL	The URL for sending the static response of the transaction for a successful transaction. This field is editable.
Dynamic URL	The URL for sending the dynamic response of the transaction for a successful transaction. This field is editable.
Failed Transactions
Static URL	The URL for sending the static response of the transaction for a failed transaction. This field is editable.
Dynamic URL	The URL for sending the dynamic response of the transaction for a failed transaction. This field is editable.
Checksum Details
Checksum Type	The checksum type. This field is editable.
Checksum Algorithm	The checksum algorithm. This field is editable.
Security Key	Input the security key. This field is editable. This field appears only if a value is selected in checksum algorithm

Update the required fields; Click Save to save the changes.
OR
Click Cancel if you want to cancel edit of the merchant maintenance.
OR
Click Back to navigate to the previous screen.
The Review screen appears, verify the details and click Confirm to confirm the details.
OR
Click Edit to make the changes if any.
The administrator is directed to Merchant Maintenance – Edit screen with all values (other than Merchant ID) in editable form
OR
Click Cancel to cancel the operation and navigate back to ‘Dashboard’.
The success message appears along with the status of the transaction. Click Done .

Merchant Maintenance - Delete

The system administrator can delete any merchant maintained in the application.

To delete a merchant details:

Navigate to the Merchant Maintenance screen and in the Merchant Id field, enter the unique ID of the merchant whose maintenance you want to delete
OR
In the Merchant Description field, enter the description of the merchant whose maintenance you want to delete.
Click Search. The search results appear based on the search parameters defined.
OR
Click Clear if you want to reset the search parameters.
OR
Click Cancel if you want to cancel the transaction.
OR
Click Create to create another merchant maintenance.

Select the merchant record whose maintenance you want to delete, by selecting the link provided on the merchant description. The Merchant Maintenance - View screen appears.
Click the Delete option available on the Merchant Maintenance – View screen.
The application displays a message asking the applicant to confirm deletion.

Click Yes to delete the merchant. A confirmation page appears with a success message and the status of deletion.
OR
Click No if you do not wish to delete ATM / Branch.
Click Ok .

FAQs

Who can create or edit merchants?

Can I specify the account number which is not held within this Bank?

When will the newly added merchants be available to customers?

What is the significance of defining separate account numbers for service charge account?

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