SIRI PAYMENT

It is a voice based payment using Siri to transfer money to the beneficiary without having the need to access the banking application to make a payment.

Siri payments can be made to existing payees across different payee categories and the match is based on the nickname of the payee maintained in the system.

The payment is authenticated with use of touch ID as passcode.

Note: Siri cannot be used to pay multiple people at the same time.

Transaction Host Integration Matrix

Features Supported In Application

Pre-Requisites

To send a money with Siri

  1. Launch Siri by holding the home button or by calling out ‘Hey Siri’ depending on the settings enabled on the device.
  2. Ask Siri to send the payment request by specifying the details i.e. payee nick name, amount and remarks if any e.g. Hey Siri, pay Keith $59 for coffee.
  3. Siri displays the payment details as stated in the voice message and seeks the user’s permission to complete the payment.
  4. The user can click on ‘Tap to Edit’ if there are any changes required in the payment details i.e. amount or remarks.
  5. System displays the account number that will be debited as part of transaction.
  6. The user has an option to confirm the payment through voice command or clicking ‘Send
    OR
    The user can cancel the transaction through voice command or clicking ‘Cancel’ option.
  7. On click of Send, The Touch ID Authentication screen appears.
    OR
    If you say “Cancel”, Siri will discard the payment transaction.
  8. Note: User needs to provide Siri with the permission to access touch ID to perform the transaction.

  9. To authenticate payment use fingerprint as passcode and confirm identify with a single touch.
  10. System will display success message along with transaction reference number for the payment transaction.

View Account Balance

It is a voice based balance inquiry for an account using Siri without having the need to access the banking application.

Note: Siri cannot be used to fetch account balance of multiple account types in one go.

Features Supported In Application

Pre-Requisites

To inquire about the account balance:

  1. Launch Siri by holding the home button or by calling out ‘Hey Siri’ depending on the settings enabled on the device
  1. Ask Siri for account balance by specifying the details i.e. account type e.g. Hey Siri, what is my account balance in Savings account.
  2. User will be asked to authenticate using Touch ID.

Note: User needs to provide Siri with the permission to access touch ID to perform the transaction.

  1. To authenticate, use fingerprint as passcode and confirm identify with a single touch.
  2. System will display the account balance(s) for all the accounts of the enquired account type.
  1. Click arrow to view details of the selected account.
  1. Click arrow to view details of the selected account.

FAQs

ClosedDoes Siri allow user to change the debit account in case of balance insufficiency or if the account is in a status which restricts the payment?

ClosedWill the system refer to the limits maintained in the system as part of the transaction?

Closed What happens if there is limit breach as part of the transaction?

ClosedWhat happens if payee name does not match with the maintained payees?

Closed What if the user does not specify the currency while fund transfer?

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