Inactive Accounts

Customers should be able to view details of all current and savings account held with the bank, including those that are in an inactive status. The current and savings dashboard, hence, displays a widget that displays the number of inactive current and savings accounts.

You are here How to reach here:

Dashboard > My Accounts Widget > Current and Savings > Savings Account > Inactive / Closed > More options > Account Details

To view inactive accounts details:

Inactive /Closed Account Details

Field Name

Description

Account Details

Customer Name

Name of primary account holder.

Account Number

Account number in the masked format.

Net Balance

The amount that can be withdrawn from the account.

Nickname

The nickname given to the account by the account holder.

This nickname can be changed or deleted. For more information on Account Nickname, click here.

Basics

Customer ID

Customer ID of the primary account holder is displayed in masked format.

Holding Pattern

The holding pattern of the account i.e. single or joint.

For example:

  • single- For single owner
  • Joint or multiple- For joint ownership -

Joint Account Holder

Name of the joint account holder.

Mode of Operation

Operation mode of the account.

The possible values are:

  • Mandate Holder
  • Single
  • Either Anyone or Survivor
  • Former or Survivor
  • Jointly

Branch

Branch name in which the account is held along with the address.

Status

Status of the account.

Status could be:

  • Inactive/Closed
  • Dormant

Balance Details

Available Balance

The current available balance in the account.

Average Balance

The average balance in the account.

Note: This field appears only if user has opted for Third PartyClosedA party is any individual or business entity having a banking relationship with the bank. integration.

Amount on Hold

Displays the earmarked amount or the amount on hold in the account.

Net Balance

The amount that can be withdrawn from the account.

Unclear Funds

That amount of funds that have not yet been credited to the account. This amount will include the amount deposited through cheques and drafts that have not yet completed the bank’s clearing cycle.

Overdraft Limit

The maximum credit allowed by the bank for the account

Advance Against Unclear Funds Limit

The maximum amount that can be utilized as advance against funds that have not yet been cleared.

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