Inactive Cards Details
All cards that have been cancelled, blocked or deactivated are displayed on the Inactive Cards page. Users should be able to track all cards that are inactive so as to identify if any action needs to be taken regarding the status of these cards. Through the Inactive Cards feature of the application, users can view details of all their credit cards that have been cancelled, blocked or deactivated
The following actions can be taken on cards that are inactive:
- Blocked Cards – The user can pay the outstanding amount due.
- Deactivated Cards – The user can raise a request to activate the card and also pay any outstanding amount due on the card.
- Cancelled Cards – No action can be taken on these cards.
Once a card has been activated, it will no longer be displayed under inactive cards and will be available on the credit cards dashboard under the section listing down all the active credit cards.
The details of cancelled cards will not be displayed. Instead, the user can only view the summary of any cards that have been cancelled.
How to reach here:
Dashboard > My Account Widget > Credit Cards > Inactive / Closed > More Options > Credit Card
A credit card is a payment card issued to users (cardholders) as a method of payment. Details
To view inactive credit card details:
- All the inactive credit cards held by user appears along with the Additional Information, Limits, and Rewards details.
Inactive Card Details
Field Description
|
Field Name |
Description |
|---|---|
|
Customer Name |
The card holders name as embossed on the card. |
|
Card Number |
The credit card number in masked format. |
|
Card Type |
Displays the card type as primary card or Add on card. |
|
Add Nickname |
Nickname of the card. Click |
|
Additional Information |
|
|
Validity From |
The start date of the credit card validity. |
|
Validity To |
The end date of the credit card validity. |
|
International Transactions |
The flag that indicates if international transactions are active on the card or not. The options are:
|
|
Card Status |
Displays current status, whether the card is hotlisted or blocked. |
|
Billing |
|
|
Total Amount Due |
Amount outstanding against a card as on last statement date. |
|
Pay |
Option to pay the credit card bill. This field is enabled for both active and inactive Primary cards. Note: Pay button is disabled if there is no outstanding balance on the card. |
|
Billing Cycle |
The date on which billing statement is generated. This field is enabled only for Primary cards. |
|
Due Date |
The date before which either minimum due or full payment is to be made. This field is enabled only for Primary cards. |
|
Limits |
|
|
Available Cash |
Cash limit available for utilization. |
|
Total Cash Limit |
Total amount of cash that can be withdrawn, usually a sub limit of Sanctioned credit limit. |
|
Available Credit |
Credit limit available for utilization. |
|
Total Credit |
Total sanctioned limit for credit purchases. |
|
Rewards |
|
|
Rewards Points |
The total reward points accumulated on the credit card. This field is disabled if details are being viewed of an Add-On card. |
, to add nickname , for more information on Account Nickname, refer- To pay the credit card bill, click .
OR
To redeem rewards points, click
Note: When user clicks Redeem Points, it will redirect to a third party page for further processing of the Reward points. It depends on the credit card system and banks tie up with the reward points partner.
Note:
On clicking Redeem Points, user will be redirected to a third party website for points related transactions.
The actions available for inactive card user are :
1) Inactive Card
Primary Card:Card Details, View Statement, Block/Cancel card/ Replace card, Card Payment
Add OnAn additional card issued to the children or parents of the main card holder while sharing the limits. All the usage and charges are billed to the main cardholder. To the extent of card limit, it can be used by all. card: Card Details, View Statement, Block/Cancel card/ Replace card
2) Hotlisted Cards
Primary Card:Card Details, View Statement, Card Payment
Add On card: Card Details
3) Cancelled Cards
Primary Card:Card Details, View Statement
Add On card: Card Details