Create a Username and Password

The first link in the Create Account email leads to the Create User screen.

1. Enter a unique name in the Username field.
   Username Rules
   • Usernames cannot exceed 20 characters
   • Usernames may contain alpha and/or numeric characters
   • Usernames are NOT case sensitive
   • Underscores and hyphens are valid symbols in usernames
2. Enter a password in the Password field.
   Password Rules
   • Passwords must contain at least one uppercase letter
   • Passwords must contain at least one lowercase letter
   • Passwords must contain at least one number
   • Passwords must be at least eight characters
   • Passwords containing popular names or other commonly used words may be declined
   • Passwords should not contain your name, your username, your city, or your organization name
   • Passwords are case sensitive
   • Five consecutive failed login attempts will result in a ten-minute lock-out
   • Passwords expire at regular intervals
3. Retype the password for verification.
4. Choose the Save button.

   The system displays a login screen. Log in with the username and password created in the prior steps.

   Note: A Forgot Password link is provided on the login screen. Users can select it to reset a password if required.
   Tip: After completing a password reset, consider closing the browser and logging in again with the new password.