When in use, a number of coupon codes and gifts can affect the pricing of individual items and an entire order:

The order Promotion Summary lists the details of the discounts and gifts applied to the order. The summary is updated as additional coupons, discounts, and gifts are added to the order.

Agents should consult with their internal business resources to determine the coupon codes, promotions, and valid code rules that may affect the totals for orders being placed.


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