31227 - HA availability status failed

Alarm Group:

HA

Description:

The high availability status is failed due to raised alarms.

Severity:

Critical

Instance:

May include AlarmLocation, AlarmId, AlarmState, AlarmSeverity, and bindVarNamesValueStr

HA Score:

Normal

Auto Clear Seconds:

N/A

OID:

eagleXgDsrHaAvailFailedNotify

Cause:

This alarm raises when there are alarms with haScore="FAILED", and displayed in the GUI.

Diagnostic Information:

• Get the iqt -E RecentAlarmEv.1 result on active SO server.
• Get Savelogs on active SO server.
• Get err.show output on active SO server.

Recovery:

1. View alarms dashboard for other active alarms on this server.
2. Follow corrective actions for each individual alarm on the server to clear them.
3. If the problem persists, collect logs in Diagnostic information and it is recommended to contact My Oracle Support.