10055 - Device discovery failed

Alarm Group:

AUD

Description:

An error occurred in the discovery of network devices.

Severity:

Minor

Instance:

N/A

HA Score:

Normal

Auto Clear Seconds:

0

OID:

awpss7TekelecDeviceDiscoveryFailedNotify

Cause:

No network device could not found; more specifically, if the /etc/sysconfig/network scripts directory could not be read by the apwSoapServer audit.

or

A named network device could not be discovered on the system; more specifically, if the following command fails when run from the apwSoapServer audit.

/sbin/ip addr show <dev>

Diagnostic Information:

To diagnose the cause:

• Check the permissions of /etc/sysconfig/network scripts directory. It should be 0755 or relaxed.
• Check if the named physical network devices are present on the system.
• Check if the named device interface is configured, that is the interface files (ifcfg-<dev>) are present in the /etc/sysconfig/network scripts directory.

Recovery:

1. Correct any directory or file permissions (/etc/sysconfig/network-scripts/*), if required.
2. If the physical device is present on the system, but it does not show up in the output of ifconfig command, then use the netAdm command to add the device to the platform configuration.
3. If the problem persists, it is recommended to contact My Oracle Support.