22604 - No Valid User Identity Addresses Found

Event Type:

FABR

Description:

No valid User Identity Address is found in the configured AVPs contained in the ingress message. FABR searches for a valid Routing Entity address in the ingress Diameter message based on a Routing Entity Preference List assigned to the ordered pair (Application ID, Command Code) via user-defined configuration. This event is raised if a valid Routing Entity address cannot be found using any of the Routing Entity types in the Routing Entity Preference List and if the Routing Exception Action associated with this failure is set to Send Answer response .

Severity:

Info

Instance:

<AddrResolution>

HA Score:

Normal

Throttle Seconds:

10

OID:

eagleXgDiameterFabrNoValidUserIdentityAddrFoundNotify

Cause:

FABR searches for a valid Routing Entity address in the Ingress Diameter Message based on a Routing Entity Preference List assigned to the ordered pair (Application ID, Command Code) via user-defined configuration. This event raises if a valid Routing Entity address cannot be found using any of the Routing Entity types in the Routing Entity Preference List and if the Routing Exception Action associated with this failure is set to Send Answer Response.

Diagnostic Information:

Alarm #22604 raises if FABR is unable to decode the user configured AVPS from the Ingress Diameter Message and yield a routing entity address. This may be a normal event or an event associated with mis-provisioned address resolution configuration. If this event is considered abnormal, then the user should validate which AVPs are configured for routing with the Application ID and Command Code using the FABR GUI screen.

The associated measurement tag for this event is RxFabrResolFailNoValidAddr (10633). This holds the number of request messages received with at least Routing Entity Address AVP, but no valid Routing Entity Addresses were found.

Recovery:

1. If this event is considered abnormal, then navigate to FABR > Configuration > Address Resolutions to validate which AVPs are configured for routing with the Application ID and Command Code.
2. Navigate to Diameter > Configuration > Application Route Tables to view the currently provisioned Application Routing rules.
3. It is recommended to contact My Oracle Support for assistance.