19808 - Communication Agent Connection FIFO Queue
utilization
Alarm Group:
CAF
Description:
The percent utilization of the Communication Agent
Connection FIFO queue is approaching defined threshold capacity. If this
problem persists and the queue reaches above the defined threshold utilization,
the new ComAgent internal Connection Management StackEvents messages can be
discarded based on Application's Global Congestion Threshold Enforcement Mode.
Severity:
Minor, Major, Critical
Instance:
<ComAgent StackTask Name>
HA Score:
Normal
Auto Clear Seconds:
0 (zero)
OID:
cAFMxFIFOUtilNotify
Cause:
Minor (>= 60%), Major (>=80% ), Critical (>=95%),
Percentage level of Max = 1000
Diagnostic Information:
The percent utilization of the Communication Agent Connection
FIFO queue is approaching its defined capacity. If this problem persists and
the queue reaches above the defined threshold utilization, the new ComAgent
internal Connection Management StackEvents messages can be discarded based on
Application's Global Congestion Threshold Enforcement Mode. This alarm should
not normally occur when no other congestion alarms are asserted.
Recovery:
Use
Main
Menu > Alarms &
Events to determine if the ComAgent worker thread may
be experiencing a problem preventing it from processing events from ComAgent
Connection FIFO queue.
An IP network or adjacent node problem may exist
preventing transmission of messages into the network at the same pace the
messages are being received from the network.
Navigate to
Status &
Manage > KPIs to
monitor the ingress traffic rate of each MP.
The mis-configuration of adjacent node IP
routing may result in too much traffic being distributed to the MP. Each MP in
the
server
site should be receiving approximately the same ingress transaction per second.
There may be an insufficient number of MPs
configured to handle the network traffic load. If all MPs are in a congestion
state then the offered load to the
server
site is exceeding its capacity.
If the problem persists, it is recommended to
contact
My Oracle Support
for assistance.