22704 - Communication Agent Error

Event Type:

PCA

Description:

The Policy and Charging server to SBR server communication failure.

Severity:

Info

Instance:

<PcaFunctionName>

HA Score:

Normal

Throttle Seconds:

60

OID:

pdraPdraStackEventSendingFailureCAUnavailNotify

Cause:

Applicable Diameter Interface/Message Type

• Gx CCR-I, CCR-U and CCR-T
• Rx AAR, STR
• Gx-Prime CCR-I, CCR-U and CCR-T

Diagnostic Information:

Direct Exception Measurement & Measurement Group:

• 10834: TxPdraErrAnsGeneratedCaFailure in P-DRA Diameter Exception Measurement Group

3-digit Error Code:

• Refer to EC-507 - Policy SBR Error. ComAgent timeou

Recovery:

1. It is recommended to contact My Oracle Support for assistance.