32331 - HP disk problem

Alarm Group:

PLAT

Description:

This major alarm indicates there is an issue with either a physical or logical disk in the HP disk subsystem. The message includes the drive type, location, slot and status of the drive that has the error.

Severity:

Major

Instance:

May include AlarmLocation, AlarmId, AlarmState, AlarmSeverity, and bindVarNamesValueStr

HA Score:

Normal

Auto Clear Seconds:

0 (zero)

OID:

eagleXgDsrTpdHpDiskProblemNotify

Alarm ID:

TKSPLATMA32

Recovery:

1. Run syscheck in verbose mode.
2. If Cache Status is OK and Cache Status Details reports a cache error was detected so diagnostics should be run, there probably is no battery and data was left over in the write cache not getting flushed to disk and does not since there is no battery.
3. If Cache Status is Permanently Disabled and Cache Status Details indicated the cache is disabled and if there is no battery, then the firmware should be upgraded.
4. Re-run syscheck in verbose mode if firmware upgrade was necessary.
5. If the condition persists, it is recommended to contact My Oracle Support and provide the system health check output. The disk may need to be replaced.