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Oracle® Communications Alarms and KPIs
Release 8.3
E93200
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19272 - TCAP active dialogue utilization

Alarm Group:
SS7
Description:
TCAP active dialogue utilization
Severity:
Minor, Major, Critical
Instance:
Application name
HA Score:
Normal
Auto Clear Seconds:
0 (alarm does not clear automatically)
OID:
awpss7TcapActiveDialogueUtilNotify

Recovery:

  1. The percent utilization of the MP's dialogue table is approaching maximum capacity. This alarm indicates that the number of active dialogues on the MP server is higher than expected.
  2. If this problem persists and the dialogue table reaches 100% utilization, all new messages will be discarded. This alarm should not normally occur when no other congestion alarms are asserted. This condition may be caused by any of the following:
    • the incoming plus outgoing rate of new dialogues is higher than expected (possibly due to poor load balancing across MP servers, or too few MP servers to handle the load)
    • the duration of the dialogues is longer than expected
    • both the rate and duration are higher than expected
    • a software problem is preventing removal of completed dialogues
  3. It is recommended to contact My Oracle Support for assistance if needed.