22726 - SBR Queue Utilization Threshold Exceeded

Alarm Group:

SBR

Description:

The SBR stack event queue utilization threshold has been exceeded. The alarm is asserted for three separate stack event queues (PsbrSisTaskQMetric, PsbrSisSendRarTaskQMetric, and PsbrInvokeSisRspHandlerTaskQMetric) in Binding and Session SBR servers.

Severity:

Minor, Major, Critical

Instance:

SBR

HA Score:

Normal

Auto Clear Seconds:

0 (zero)

OID:

eagleXgDiameterPSbrStackEvQUtilNotify

Cause:

The alarm is asserted for the separate stack event queues as following:

• PsbrBindingTaskQMetric
• PsbrSessionTaskQMetric
• PsbrAuditStackEventTaskQMetric
• PsbrTableWatcherTaskQMetric
• PsbrSisTaskQMetric
• PsbrSisSendRarTaskQMetric
• PsbrInvokeSisRspHandlerTaskQMetric
• PsbrSisRspHandlerTaskQMetric

Each stack event queue has its configurable threshold parameters.

Default values as following:

• Assert conditions:
  • Minor: pSBR stack event queue utilization threshold > 80%
  • Major: pSBR stack event queue utilization threshold > 90%
  • Critical: pSBR stack event queue utilization threshold > 100%
• Clear conditions:
  • Minor: pSBR stack event queue utilization threshold <= 70%
  • Major: pSBR stack event queue utilization threshold <= 85%
  • Critical: pSBR stack event queue utilization threshold <= 95%

Diagnostic Information:

To further diagnose the issue:

• Check the event/alarm information on the active SOAM and analyze the error trace on this SBR server.
• Collect Savelogs on this SBR server.
• Event History on the active SOAM server.

Recovery:

1. If this condition persists, collect the Savelogs under Diagnostic information on the SBR server and it is recommended to contact My Oracle Support for further assistance.