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Oracle® Communications Alarms and KPIs
Release 8.3
E93200
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31225 - HA service start failure

Alarm Group:
HA
Description:
The required high availability resource failed to start.
Severity:
Major
Instance:
May include AlarmLocation, AlarmId, AlarmState, AlarmSeverity, and bindVarNamesValueStr
HA Score:
Normal
Auto Clear Seconds:
0
OID:
eagleXgDsrHaSvcStartFailureNotify
Cause:
The COMCOL module reports the 31225 alarm when the required HA resource fail to start.
Diagnostic Information:

On the active NO, get the content of the following these tables by executing the commands:

  • iqt -E HaClusterPolicyCfg
  • iqt -E HaClusterResourceCfg
  • iqt -E HaNodeLocPref
  • iqt -E HaResourceCfg
  • ha.info on active NO, SO and all MPs

Recovery:

  1. This alarm clears automatically when the HA daemon successfully starts.
  2. If this alarm does not clear after a couple minutes, collect logs in Diagnostic information and it is recommended to contact My Oracle Support.