32114 - SNMP get failure

Alarm Group:

PLAT

Description:

The server failed to receive SNMP information from the switch.

Severity:

Critical

Instance:

May include AlarmLocation, AlarmId, AlarmState, AlarmSeverity, and bindVarNamesValueStr

HA Score:

Normal

Auto Clear Seconds:

0 (zero)

OID:

eagleXgDsrTpdSNMPGetFailureNotify

Alarm ID:

TKSPLATCR15

Cause:

This alarm indicates the server failed to get SNMP information from the device configured in the SNMPGET syscheck test.

Diagnostic Information:

Syscheck can be manually executed using the following methods:

• Login as syscheck. When logging in, syscheck runs and the login connection is dropped. This account does not have shell access.
• From the root account the Command Line Interface can be used directly.
  • Execute syscheck -h for usage information.
• In DSR 6.0 and later, from the admusr account the Command Line Interface can be used directly when called using sudo.
  • Execute syscheck -h for usage information.
• Using the platcfg user interface.

Note:

In versions later than TPD 6.5, root access using SSH is disabled. The admusr should be used instead. If the command needs to be run as admusr, sudo must be prepended to the command and the full path to the command must be used.

Recovery:

1. Verify the device is active and responds to the ping command.
2. If the problem persists, it is recommended to contact My Oracle Support.