31102 - Database replication from master failure

Alarm Group:

REPL

Description:

Database replication from a master database has failed. This alarm is generated when the replication slave finds the replication link is disconnected from the master.

Severity:

Minor

Instance:

May include AlarmLocation, AlarmId, AlarmState, AlarmSeverity, and bindVarNamesValueStr

HA Score:

Normal

Auto Clear Seconds:

300

OID:

comcolDbRepFromMasterFailureNotify

Cause:

Alarm 31102 raises when the replication slave finds the replication link is disconnected from the master.

Diagnostic Information

1. Verify the path for all services on a node:
   1. In a command interface, run the command, path.test -a <toNode> to test the paths for all services.
2. In a command interface, use the path test command to test the communication:
   1. Run the command, iqt -pE NodeInfo to get the node ID
   2. Run the command, path.test -a <nodeid> to test the communication path
3. Examine the Platform savelogs on all MPs, SO, and NO:
   1. Run the command, sudo /usr/TKLC/plat/sbin/savelogs_plat
   2. The plat savelogs are in the /tmpdirectory.

Recovery:

1. Verify the path for all services on a node by typing path.test –a <toNode> in a command interface to test the paths for all services.
2. Use the path test command to test the communication between nodes by typing iqt -pE NodeInfo to get the node ID. Then type path.test -a <nodeid> to test the paths for all services.
3. Examine the Platform savelogs on all MPs, SO, and NO by typing sudo /usr/TKLC/plat/sbin/savelogs_plat in the command interface. The plat savelogs are in the /tmp directory.
4. Indicates replication subsystem is unable to contact a server, due to networking issues or because the server is not available. Investigate the status of the server and verify network connectivity.
5. If no issues with network connectivity or the server are found and the problem persists, it is recommended to contact My Oracle Support.