5010 - Unknown Linux iptables command error

Alarm Group:

IPFE

Description:

The IPFE received an unknown error parsing Linux iptables output. This internal software error is generated when the iptables kernel module is updated and provides an error the IPFE wasn't coded to handle. It occurs during startup, if it occurs at all.

Severity:

Critical

Instance:

error parsing iptables output

HA Score:

Normal

Auto Clear Seconds:

N/A

OID:

ipfeIpfeErrorParsingIptablesOutputNotify

Cause:

This internal software error is generated when the iptables kernel module is updated and provides an error that the IPFE was not coded to handle. It occurs during startup, if it occurs at all.

Diagnostic Information:

N/A.

Recovery:

1. The alarm clears when the kernel output from the iptables command is parsable. If the problem persists, collect the following data and it is recommended to contact My Oracle Support for assistance.
   • From the active NO/SO GUI, navigate to Status & Manage > Server.
   • From the Server Status screen, select the IPFE to stop (as it occurs during startup) and click Stop.
   • Log into the IPFE blade as root.
   • Make a directory for holding data: # mkdir /var/TKLC/db/filemgmt/<data_collection_directory>
   • Change to that directory.
   • Issue the following commands with root account:

     # /sbin/iptables -vxZ -t filter -nL > iptables_filter.txt

     # /sbin/iptables -vxZ -t mangle -nL > iptables_mangle.txt

     # /sbin/ip6tables -vxZ -t filter -nL > ip6tables_filter.txt

     # /sbin/ip6tables -vxZ -t mangle -nL > ip6tables_mangle.txt

   • tar and compress the directory.
   • From the active NO/SO GUI, navigate to Status & Manage > Server and restart IPFE.