19244 - SCCP routing failure network status

Event Type:

SS7

Description:

SCCP was unable to route or process a message during SCCP processing due to transient conditions such as RSP/destination failures and remote or local subsystem failures.

Severity:

Info

Instance:

N/A

HA Score:

Normal

Throttle Seconds:

30

OID:

awpss7SccpRoutingFailureNetworkStatusNotify

Recovery:

1. Monitor status on the GUI Main Menu as follows:
   • Destination status from SS7/Sigtran > Maintenance > Remote Signaling Points.
   • RMU/subsystem status from SS7/Sigtran > Configuration > Remote MTP3 Users.
   • Local subsystem status from SS7/Sigtran > Maintenance > Local SCCP Users.
2. Verify that IP network connectivity exists between the MP server and the adjacent servers.
3. Check the event history logs for additional SS7 events or alarms from this MP server.
4. Verify that the adjacent server is not under maintenance.
5. If the problem persists, it is recommended to contact My Oracle Support.