19825 - Communication Agent Transaction Failure Rate

Alarm Group:

CAF

Description:

The number of failed transactions during the sampling period has exceeded configured thresholds.

Severity:

Minor, Major, Critical

Instance:

<ServiceName>

HA Score:

Normal

Auto Clear Seconds:

0 (zero)

OID:

cAFTransFailRateNotify

Cause:

Default Values:

• Minor >= FailedTransOnset1Rate and < FailedTransOnset2Rate
• Major >= FailedTransOnset2Rate and < FailedTransOnset3Rate
• Critical >= FailedTransOnset3Rate

Table 4-2 Parameter Table

Parameter Label	Description	Value Range	Default Value
FailedTransAbate1Rate (Minor)	Threshold below which the Failed Transaction minor alarm is cleared.	1-99	4
FailedTransOnset1Rate (Minor)	Threshold equal-to or above which the Failed Transaction minor alarm is posted.	2-100	5
FailedTransAbate2Rate (Major)	Threshold below which the Failed Transaction major alarm is cleared.	1-99	6
FailedTransOnset2Rate (Major)	Threshold equal-to or above which the Failed Transaction major alarm is posted.	2-100	8
FailedTransAbate3Rate (Critical)	Threshold below which the Failed Transaction critical alarm is cleared.	1-99	9
FailedTransOnset3Rate (Critical)	Threshold equal-to or above which the Failed Transaction critical alarm is posted.	2-100	12

Diagnostic Information

N/A.

Recovery:

1. Navigate to Status & Manage > Server Status to view MP server status.
2. Remote server is slow in responding to outstanding transaction with correlation resource in-use. The mis-configuration of ComAgent Server/Client routing may result in too much traffic being distributed to affected connection for MP.
3. There may be an insufficient number of server application MPs configured to handle the internal traffic load. If server application MPs are in a congestion state then the offered load to the server site is exceeding its capacity.
4. Navigate to Alarm & Events to examine the alarm log.

   The system may be experiencing network problems.

   The Communication Agent process may be experiencing problems.

5. It is recommended to contact My Oracle Support for assistance.