8014 - MpNgnPsDrop

Alarm Group:

DIAM

Description:

DA-MP NGN-PS message discarded or rejected.

Severity:

Major

Instance:

<DA-MP Name>

HA Score:

Normal

Auto Clear Seconds:

30

OID:

eagleXgDiameterMpNgnPsDrop

Cause:

Each layer involved in processing an NGN-PS transaction may reject or discard a request or answer. Such scenarios include:

• Routing or application controls.
• Peer or network congestion.
• Internal processing error.
• Task queue or resource congestion or ComAgent congestion or delivery failure.
• Processing error.

Diagnostic Information:

Collect the following information to diagnose the cause before contacting Oracle Support:

• Event History on active SO server.
• Savelogs of all MPs.
• DSR logs of all MPs.

Recovery

1. Potential causes of this alarm are:
   • Routing or application controls are configured incorrectly.
   • Peer or network is in congestion.
   • Engineering of internal resources is insufficient.