32347 - The hwmgmtcliStatus daemon needs
intervention
- Alarm Group:
- PLAT
- Description:
- This alarms indicates the hwmgmtcliStatus daemon is
not running or is not responding.
- Severity:
- Major
- Instance:
- May include AlarmLocation, AlarmId, AlarmState,
AlarmSeverity, and bindVarNamesValueStr
- HA Score:
- Normal
- Auto Clear Seconds:
- 0 (zero)
- OID:
- eagleXgDsrTpdHWMGMTCLIProblemNotify
- Alarm ID:
- TKSPLATMA47
Recovery:
-
Run syscheck in verbose mode.
-
Verify the firmware is up to date for the server, if
not up to date, upgrade firmware and re-run syscheck in verbose mode.
-
Determine if the hwmgmtd process is running. If not
running, verify it was not administratively stopped.
- Execute
service hwmgmtd status
to produce output
indicating the process is running.
- If not running, attempt to start process
service hwmgmtd status
.
-
Determine if the TKLChwmgmtcli process is running.
If not running, verify it was not administratively stopped.
- Execute
status TKLChwmgmtcli
to produce output
indicating the process is running.
- If not running, attempt to start process
start TKLChwmgmtcli
.
-
Verify there are no hwmgmt error messages in
/var/log/messages. If there are this could indicate the Oracle utility is hung.
If hwmgmtd process is hung, proceed with next step.
-
It is recommended to contact
My Oracle Support
and provide the system health check output.