19823 - Communication Agent Routed Service Using Low-Priority Connection Group

Alarm Group:

CAF

Description:

Communication Agent routed service is routing traffic using a connection group that has a lower-priority than another connection group.

Severity:

Major

Instance:

<ServiceName>

HA Score:

Normal

Auto Clear Seconds:

0 (zero)

OID:

cAFRSUsingLowPriConnGrpNotify

Recovery:

1. Use Communication Agent > Maintenance > Routed Service Status to view the connection groups and connections associated with the Routed Service.
2. Use Communication Agent > Maintenance > Connection Status to view the reasons why connections are unavailable.
3. Use Status & Manage > Server to confirm that the far-end servers have an application state of enabled, and that their subsystems are operating normally.

   It is possible that this alarm results from conditions at the far-end servers connected to the server that asserted this alarm.

4. It is recommended to contact My Oracle Support for assistance.