19805 - Communication Agent Failed To Align
Connection
Alarm Group:
CAF
Description:
The Communication Agent failed to align connection.
This alarm indicates that Communication Agent has established one or more
transport connections with servers that are running incompatible versions of
software, and so Communication Agent is unable to complete the alignment of the
connection. A connection that fails alignment cannot be used by applications to
communicate with other servers, and so this alarm may indicate that
applications are unable to communicate with their expected set of peers.
Severity:
Major
Instance:
N/A
HA Score:
Normal
Auto Clear Seconds:
0 (zero)
OID:
cAFConnAlignFailedNotify
Recovery:
If the connection administrative action is set to
‘disable’, the alarm is cleared. No further action is necessary.
Check the event history logs at
Alarms &
Events > View
History for additional Communication Agent events or
alarms from this MP server.
Find additional information for the alarm in
Alarms &
Events > View
History by locating the row with a sequence number
that matches the active alarm sequence number and viewing the Additional Info
column.
Check the event history logs at
Alarms &
Events > View
History for additional Communication Agent events or
alarms from this MP server.
Check
Communication
Agent > Maintenance > Connection Status to determine which
connections on the server have abnormal status.
For each connection reporting 'Aligning' connection
status, determine the servers that are endpoints, and verify that the correct
software is installed on each server. If incorrect software is present, then
server maintenance may be required.