19233 - Failed to send non-DATA message

Event Type:

SS7

Description:

An attempt to send an M3UA non-DATA message has failed. Non-DATA messages include SSNM, ASPSM, ASPTM, and MGMT messages. The message has been discarded. Possible reasons for the failure include:

• The far-end is slow to acknowledge the SCTP packets sent by the MP server, causing the MP server’s SCTP send buffer to fill up to the point where the message cannot be queued for sending.
• The socket has closed just as the send was being processed.

Severity:

Info

Instance:

<LinkName> or <AssocName>

Note:

Information about the type of error and the accompanying diagnostic data is included in the event additional information.

HA Score:

Normal

Throttle Seconds:

10

OID:

awpss7FailedToSendNonDataMessageNotify

Recovery:

1. Select Alarms & Events > View History and check the event history logs for additional SS7 events or alarms from this MP server.
2. Verify that the adjacent server on the Signaling Gateway is not under congestion. The MP server will have alarms to indicate the congestion if this is the case.
3. If the problem persists, it is recommended to contact My Oracle Support.