Error Code 500
- Associated Error Category
- Missing or Unconfigured APN
- Description
- Binding capable session initiation request is
received with no APN.
- Associated P-DRA Alarm/Event
- Alarm 22730 - Policy and Charging Configuration
Error (refer to the
DSR Alarms and KPIs Reference for
details about this alarm)
- Associated Measurement
- RxBindCapMissingApn
- Associated Diameter Interface/Message Type
- Gx/Gxx CCR-I
- GUI Configurable
- Yes
Recovery
-
See
CCR-I Processing with PCRF Pool and
findOrCreateBinding Response Processing with PCRF
Pool in the Error Resolution appendix of the
Policy and Charging Application User Guide
to investigate and understand the circumstances where this error occurs and the
impacts on Gx/Gxx CCR signaling processing.
-
Go to the P-DRA GUI at
. Set up the right scope for Server Group,
Resource Domain, Place and Place Association, or use Alarm 22730 - Policy and
Charging Configuration Error (refer to the
DSR Alarms and KPIs Reference for details
about this alarm) as Display Filter to start the search.
-
A list of Alarm 22730 -
Policy DRA Configuration Error (refer to the
DSR Alarms and KPIs Reference for details
about this alarm) displays. Select an alarm based on the alarm time stamp or
other preferred criteria to display details of the alarm in
.
-
Obtain the policy client's Origin-Host FQDN from the
ERR_INFO in the alarm report on Alarm 22730 - Policy and Charging Configuration
Error (refer to the
DSR Alarms and KPIs Reference for details
about this alarm).
-
Navigate to
to obtain the measurement report
for
RxBindCapMissingApn
and other relevant measurements. The frequency of the problem may be observed.
-
If needed, it is recommended to contact
My Oracle Support (MOS)
for further assistance.